We give advice, delivered as fixed-scope engagements — a diagnostic, a realignment, or a full reset. You and your teams act on it.
It's periodic work, sized to what the contract needs, and it's never another permanent seat on your opex line.
Do I need to do anything about this yet? A fixed-price, fixed-scope look at one contract: whether it's drifting, by how much, and whether it's worth acting on. You get a clear read and a defensible number — and a recommendation on whether to stop there or go further.
A fixed price — typically around $10,000 + GST — for a few weeks' work on a contract that can be worth tens of millions a year. Here's what we actually do.
When a contract has drifted but the structure is sound, we help you get it back on track — the commercial case, the numbers, and the plan to recover value — without re-tendering everything.
When the deal itself no longer works, we help you reset the commercial model — what it should cost, how it should be structured, and how to incentivise the performance you need — and, where the scope is bigger, whether it still makes sense to outsource it at all.
The diagnostic runs over a few weeks — long enough to see the contract as it really operates, not just as it reads on paper. Most reviews never leave the office; we go and watch the work happen. We read four things together:
Read together — the field, the people, the history and the numbers — that's how we see the gap a contract review or a technical audit can't.
Typically a few weeks, for a fixed price of around $10,000 + GST. You get a clear, written read on one contract: whether it's drifting, by how much, the likely root cause, and a go/no-go on acting — and realign or reset are scoped separately from what the diagnostic finds.
A short call to confirm the contract and what's prompting the look.
A clear scope, price and timeframe — no open-ended engagement.
Delivered alongside your procurement and contract teams. Numbers reconcile to your P&L.
The reflex is to screw the rate down. In an outsourced service, that's the quickest way to destroy the value you depend on — because the value was never in the rate.
It's in how the contractor organises and deploys their people and plant to get you the outcome you need, and there are many ways to do that. Cut the rate and you cut into the very thing you're paying for.
Our aim is the opposite: the outcome outperforms anything in the contract's history, it costs you less than before, and the contract becomes the highest-margin arrangement in the contractor's portfolio. A contractor making good margin on you puts their best people and their best thinking on your work — and helps the moment you need it.
So when we talk to your contractor, we're not there to threaten the relationship — we're there to make it work harder for both sides. The drift gets fixed without a fight.
We're not contract administrators and we're not extra headcount. We give you the commercial brain on the arrangement; your teams keep running it. That keeps the value with you, not locked into a body you have to keep paying.
We work alongside your procurement and contract teams, not instead of them.
Pick the arrangement you're least sure about. We'll scope a fixed-price diagnostic and tell you whether it's drifting.